Yy6's Commitment to Your Privacy
At yy6, privacy is more than a legal document — it is a core part of how we build trust with every player. Here are the six key pillars of our data protection approach.
256-bit SSL Encryption
All data transmitted between your device and yy6 servers is encrypted using 256-bit SSL technology — the same standard used by leading banking institutions in Malaysia.
Secure Data Storage
Player personal data is stored on servers protected by strict access controls, database-level encryption, and continuous monitoring to detect any unauthorized access.
No Data Sales
Yy6 has never and will never sell, rent, or trade players' personal data to any third party for marketing or commercial purposes without your explicit consent.
Restricted Employee Access
Only staff who require access to player data to perform their duties are permitted to view that information. All access is logged and regularly monitored by our security team.
Data Deletion upon Request
Players have the right to request deletion of their personal data. Following account closure and fulfillment of legal obligations, your data will be permanently deleted from our systems in accordance with established procedures.
International Standards Compliance
The yy6 Privacy Policy is designed in alignment with international data protection standards and local compliance requirements, ensuring your data is managed according to industry best practices.
01Introduction & Scope of Privacy Policy
Welcome to the yy6 Privacy Policy. This document transparently explains how yy6 ("Platform", "We") collects, processes, stores, and protects your personal data ("Player", "You") when you register an account, use our services, or interact with our platform through the website or mobile app.
This Privacy Policy applies to all players using the yy6 platform, covering all sections including online casino, sports betting, live betting, mobile app, email communications, and interactions with our customer support team.
By registering or using the yy6 platform, you agree to the terms of this Privacy Policy. If you do not agree, please stop using our platform. We encourage you to read this document thoroughly before registering.
Yy6 operates as a responsible data controller for the personal information you provide to us. We are committed to ensuring your data is processed lawfully, fairly, and transparently, in line with our responsibilities as a trusted platform in Malaysia.
02Types of Personal Data We Collect
Yy6 collects several categories of personal data depending on how you interact with our platform. Below is a summary table of the types of data collected:
| Data Categories | Example Information | Data Collection Methods |
|---|---|---|
| Identity Data | Full name, date of birth, identification number (MyKad) | Registration form, KYC verification |
| Contact Data | Email address, phone number, residential address | Account registration, profile updates |
| Financial Data | Bank account number, deposit and withdrawal records | Payment processing and transaction verification |
| Usage Data | Game history, session duration, and favourite games | Automatic platform activity |
| Technical Data | IP address, device type, web browser, operating system | Cookies, server logs |
| Communication Data | Live chat records, support emails, and feedback | Interactions with customer support |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data categories such as your health information, religious beliefs, or political views.
03Purpose of Personal Data Use
Every piece of data we collect has a clear and legitimate purpose. yy6 uses your personal information for the following purposes:
- Account Registration & Verification: Verifying your identity during registration and the KYC process to ensure account security.
- Transaction Processing: Processing deposits, withdrawals, and all financial transactions efficiently and securely.
- Service Provision: Running games, wagering, and all platform functions smoothly.
- Customer Support: Helps you resolve technical issues, account enquiries, and complaints more effectively.
- Fraud Prevention: Identifying and preventing fraudulent activity, money laundering, and unauthorized use of the platform.
- Legal Compliance: Fulfilling legal compliance obligations and reporting to relevant authorities when required.
- Platform Improvement: Analyzing usage patterns to enhance the gaming experience and develop new features.
- Marketing Communications: Sending promotional information and exclusive offers — only if you have consented to receive them.
We will not use your data for any purposes beyond those stated above without first obtaining your consent.
04Data Sharing with Third Parties
Yy6 does not sell players' personal data to any third party. However, in certain circumstances, we may share your information with the following parties for legitimate reasons:
- Payment Providers: Payment service providers such as FPX, DuitNow, and e-wallet processors that handle your transactions require certain financial information to facilitate payments.
- KYC Service Providers: Trusted third-party identity verification partners help us securely validate your identity documents.
- Enforcement Authorities: When required by law or court order, we are obligated to disclose player information to the relevant law enforcement agencies.
- Technology Providers: Cloud hosting and IT infrastructure companies that help us run platform operations, subject to strict confidentiality agreements.
- Game Providers: Game software providers may receive game statistical data required to operate the games, but without your personally identifiable information.
All third parties we work with are bound by data protection agreements that require them to handle your information in accordance with the security standards set by yy6.
05Cookies & Tracking Technologies
Yy6 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device when you visit our website.
The types of cookies we use include:
- Essential Cookies: Required for core platform functions such as login verification and session security. Cannot be disabled.
- Performance Cookies: Collecting information on how you use the platform to help us improve our services.
- Functional Cookies: Saving your preferences such as language, display settings, and game choices for a more personalized experience.
- Analytics Cookies: Helps us understand platform traffic and usage patterns in an aggregated, anonymized manner for improvement purposes.
You can manage or disable cookies through your web browser settings. Please note that disabling essential cookies may affect certain features of the yy6 platform.
06Data Security Measures
Yy6 invests seriously in security infrastructure to ensure your personal data is always protected from unauthorised access, loss, or misuse. Key security measures we have implemented include:
- Data encryption in transit using TLS/SSL 256-bit protocols.
- Database-level data encryption for sensitive information such as passwords and financial details.
- Two-factor authentication (2FA) is available and strongly encouraged for all player accounts.
- Continuous 24/7 security monitoring to detect suspicious activity.
- Regular penetration testing conducted by independent security experts.
- Role-based access control for internal staff — only authorized personnel may access player data.
- Regular data backup procedures and a comprehensive disaster recovery plan.
While we take all reasonable measures, no system can guarantee 100% absolute security. In the event of a data breach affecting your information, we will notify you within the timeframe required by law.
07Player Rights Regarding Personal Data
As a yy6 player, you have certain rights regarding your personal data. Here are the key rights we fully uphold:
Right of Access
You have the right to obtain a copy of the personal data we hold about you at any time.
Right to Rectification
You have the right to request correction of inaccurate or incomplete data via your profile settings or customer support.
Right to Erasure
You can request deletion of your personal data upon account closure, subject to legal obligations.
Right to Object
You can object to the processing of your data for direct marketing purposes at any time.
Right to Data Portability
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
Right to Restriction of Processing
You can request that we restrict the processing of your data under certain circumstances during an investigation or dispute.
To exercise any of the above rights, please contact the yy6 customer support team via live chat within the platform. We will process your request within 30 business days.
08International Data Transfers
In the course of its operations, yy6 may transfer players' personal data to servers located outside Malaysia. This may occur when we use cloud services or technology providers operating across multiple global locations.
In all cases of international data transfers, yy6 ensures that:
- The recipient country or entity provides an equivalent or higher level of data protection.
- Appropriate and legally binding data transfer agreements have been put in place.
- Your data is always protected by the security standards set out in this Privacy Policy regardless of its physical storage location.
09Data Retention Period
Yy6 retains players' personal data for as long as necessary to fulfil the purpose for which it was collected, or to meet applicable legal and regulatory requirements.
- Active Account Data: Retained for as long as your account is active and in use on the yy6 platform.
- Data After Account Closure: Financial transaction records and KYC data are retained for a minimum of 5 years after account closure to meet anti-money laundering legal obligations.
- Communication Logs: Support chat records are retained for 2 years for quality assurance and dispute resolution purposes.
- Technical Data: Technical logs and aggregated usage data are retained for 12 months before being deleted or anonymized.
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to you.
10Minor Player Protection
The yy6 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we find that personal data has been collected from an underage individual without proper age verification, we will take immediate action to delete that data and close the associated account. Parents or guardians who discover that their child has registered on our platform are encouraged to contact our support team immediately.
If you suspect any underage individual is using the yy6 platform, please report it to our support team via live chat. We take child protection seriously and will respond promptly.
11Amendments to the Privacy Policy
Yy6 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes in how we operate the platform.
When material changes occur, we will notify you via:
- Clear notices on the yy6 platform homepage.
- Email notifications to the address registered to your account.
- Push notifications via the yy6 mobile app if you have enabled that feature.
The last updated date is always shown at the top of this page. Continued use of the yy6 platform after any amendments take effect constitutes your acceptance of the latest version of this Privacy Policy.
12How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the yy6 data protection team through the following channels:
- Live Chat: Available directly on the yy6 web platform and mobile app, 24 hours a day, 7 days a week.
- Support Email: [email protected] — we aim to reply within 24–48 hours.
- FAQ Section: Visit the page FAQ us for answers to the most frequently asked questions.
For requests relating to privacy rights such as data access, correction, or deletion, please clearly state the type of request and provide sufficient identity verification information so we can process your request securely and accurately.